SUPPORT CENTER
Frequently Asked Questions
Find answers to the most common questions about our products, orders, shipping, returns, and subscriptions. If you need more help, use the contact form below.
ORDERS & SHIPPING
Orders within the Netherlands arrive in 1 to 2 business days. Belgium, Germany, and Luxembourg take 2 to 3 business days. All other European destinations are delivered within 3 to 5 business days.
Yes, all orders over €50 qualify for free shipping within Europe. Orders under €50 are subject to a standard shipping fee shown at checkout.
Orders placed before 14:00 CET on weekdays are packed and shipped the same day. Orders placed after 14:00 or on weekends ship the next business day.
Absolutely. Once your order has been dispatched, you will receive a confirmation email with a tracking link. You can also check the status from your account dashboard.
Currently we ship to all EU countries. International shipping outside the EU is not available at this time, but we are working on expanding our delivery network.
RETURNS & REFUNDS
You can return any order within 30 days of receiving it. Products must be in their original packaging with all accessories included. Start your return through the return button on our website.
The return shipping fee is €6.95. Of that, €2.95 will be deducted from your refund. The remaining €4.00 is covered by us.
We process refunds within 14 days of receiving the returned items. The money is returned to the original payment method you used at checkout.
Contact our support team immediately at support@enfusionnutrition.com with photos of the damaged item and packaging. We will arrange a replacement or full refund at no extra cost.
PRODUCTS & NUTRITION
All Enfusion Nutrition products are produced in certified facilities and tested for quality and purity. Every ingredient is listed with its exact dose on the label. No proprietary blends, no hidden fillers.
The Champion Stack includes all three products (Pre-Workout, Creatine, and IsoWhey Protein). The Power Bundle pairs Creatine with IsoWhey for strength and recovery. The Training Bundle combines Pre-Workout with IsoWhey for energy and rebuilding. The Performance Bundle stacks Pre-Workout with Creatine for explosive power.
Yes. Our formulas are designed for high-intensity training across all disciplines. Fighters, CrossFit athletes, bodybuilders, runners, and general gym-goers all benefit from the same core nutritional support: energy, strength, and recovery.
Take one serving of Total War Pre-Workout 20 to 30 minutes before training for optimal results. Do not exceed one serving per day. Avoid taking it within 4 hours of bedtime due to its caffeine content.
Each serving of Enfusion IsoWhey Protein delivers 25g of high-quality whey protein isolate with a complete amino acid profile to support muscle recovery and growth.
SUBSCRIPTIONS
Choose any product or bundle and select the subscription option at checkout. Your order ships automatically every 30 days and you save 20% on every delivery compared to one-time purchases.
Yes. You can cancel, pause, or change your subscription at any time from your account. There are no contracts, no minimum orders, and no cancellation fees.
Yes. Log into your account, go to your subscriptions, and swap to any other product or bundle. The change takes effect on your next delivery cycle.
ACCOUNT & PAYMENTS
We accept Visa, Mastercard, iDEAL, Bancontact, PayPal, and SEPA bank transfers. All payments are processed securely through encrypted connections.
No. You can check out as a guest. However, creating an account lets you track orders, manage subscriptions, and speed up future purchases.
We take data protection seriously. All personal information is handled in accordance with GDPR regulations. Read our full Privacy Policy for details on how we collect, use, and protect your data.
GET IN TOUCH
Still have a question?
Our support team responds within 24 hours on business days. Fill in the form below and we will get back to you as soon as possible.
support@enfusionnutrition.com
Office
ED/BET BV Enfusion
Hofdijkstraat 5
1814 EC Alkmaar, NL
Hours
Mon - Fri: 9:00 - 18:00 CET
Sat - Sun: 10:00 - 16:00 CET